Frequently Asked Questions

Let's get to know each other a little bit better! Choosing to work with a designer is an important investment for your business, so we want to make sure we answer any possible questions you may have. Have further questions that aren't listed below? Contact us via email and we'll get back to you as soon as we can.

Branding

do you offer just a logo?

do you offer just a logo?

Building a brand is about telling a story. It is a holistic distillation of your values and experience into a cohesive set of assets. Just like how you wouldn’t want to build a house by starting with the roof, we need to first understand the foundation of the brand itself — including the brand values, the messaging and positioning, and the audience you want to reach. There is simply too much to say within a logo alone to do you and your business justice.

So out of unbridled respect for you and your brand, we’d never want to cut corners and create just a logo for your business. Let’s make sure we craft something beautiful from the inside and out.

WE already have an existing logo. can we still work together?

WE already have an existing logo. can we still work together?

Branding is most effective when it is cohesive, consistent, and thoughtfully designed. Depending on what your current assets are, we may be able to accommodate this on a case-by-case basis. However, we prefer to work with businesses that are looking to develop a new brand identity or are looking for a brand refresh that allows us the creative freedom to do our best work.

What Is The Expected Timeline For A Branding Project?

What Is The Expected Timeline For A Branding Project?

We require at least 4-6 weeks for a branding project and we typically book 1-2 months in advance. Please plan and book ahead if you have a launch date in mind!

Web Design

what platforms do you develop on?

what platforms do you develop on?

We design our websites on Showit for the ease of maintenance for the site owner (that's you)! If you are currently using Wordpress, Wix, or Squarespace, we can easily migrate your domain for you. If you don't currently have a domain, we can walk you through the setup required to host your brand new website.

For businesses that rely on extensive e-commerce functionalities, we also design on Shopify!

What Is The Expected Timeline For A Web Project?

What Is The Expected Timeline For A Web Project?

We require at least 4-6 weeks for a web design project and we typically book 1-2 months in advance. Please plan and book ahead if you have a launch date in mind!

do you provide web support once the project is complete?

do you provide web support once the project is complete?

We offer 14 days of support once your site goes live. If you require any changes past that point, we offer maintenance packages on a monthly or quarterly basis to ensure your website stays up to date!

Financing

how do i secure a start date?

how do i secure a start date?

If we are a good fit to work together, a non-refundable 50% deposit will be due in order to secure your start date. The remaining balance will be due prior to the handoff of the final deliverables.  

Do you offer payment plans?

Do you offer payment plans?

Yes, payment plans are available for both branding and web design projects. A non-refundable deposit will be required, with the remaining balance paid in installments over the course of 3 months.

Packages & Pricing

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SUBMIT

Morgan mark, Morgan Mark coaching

OUR IMPACT

Having a great brand designer and strategist at your side is a SUPERPOWER you didn't know you wanted! I feel so much more EMPOWERED to sell my services, and working with Alicia gave me the boost I needed to make my brand come to life!

Nick Wells, The Raw Beauty Bar

OUR IMPACT

Working with Alicia was a seamless and insightful experience. She captured my vision exactly and provided a wealth of business expertise for long term growth. I couldn't recommend her enough as a designer and strategist!